Is it real?
Use this checklist when you receive an urgent call, text, or email demanding money or action.
1
The Pause
2
The Red Flags
3
The Verification
Report. Verify. Protect.
Still not sure?
Use Shield Check™
for a calm second opinion on suspicious texts, emails, and screenshots.
Optional: Report a scam to strengthen the community dataset.
Optional: Report a scam to strengthen the community dataset.
Evidence note: In two user studies (N = 175) on explainable SMS phishing detection,
participants improved from 71.2% accuracy to 92.8% after reading LLM-generated explanations;
older adults reached 94.2%. Usability was rated “excellent” (SUS 82.6).1
1 Yizhu Wang et al.,
“Can You Walk Me Through It? Explainable SMS Phishing Detection using LLM-based Agents,”
SOUPS (USENIX), August 11–12, 2025.
Talk page
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Our Family Safe Word Is:
(Print this page and write it down. Put it on the fridge.)